Terms of service
Last updated 1 November 2026
These terms cover our laundry, dry cleaning and pickup services. Replace this example text with your own terms before you publish.
Pricing
Prices are listed on our Prices page. Wash and fold is charged by weight after your washing is weighed, and we confirm the total by text before washing.
Care and damage
We follow care labels and check pockets, but can’t be responsible for items left in pockets. If we damage an item we’ll repair or replace it at fair value; let us know within seven days.
Pickups
You can change or cancel a pickup up to two hours before your window. Unclaimed items are held for 60 days.
Contact
Questions about these terms can go to hello@linnea.example or (03) 5550 0142.